Seriously, if I knew where Mr. AT&T lived, I'd drive to his home, knock on the door and when he answered just punch him in the face.
Here's the situation:
Hubs and I bought our new home -YAY!- in mid-May after our trip to D.C. (I'll cover that later). We immediately called AT&T to request a transfer of service from our previous address to the new house. Seems simple enough, right? Well, it would be if we were talking about any other company. But no, we're talking about AT&T.
Fast-forward to today (June 20) and we STILL do not have internet service at our new residence. Oh, they shut off the service at the old place. Sure, they sent a guy out to run the new dsl line and install a phone jack. But did they push that tiny little button on a computer in their office to connect the internet to our home? Of course not. That small piece of service apparently takes a whole new order, three weeks of wait time and an act of Congress.
Jess has not been a happy gal.
I've yelled at approximately 14 different service people, all to no avail. I think they probably have my account highlighted and posted all over the company with some warning about providing actual service. "Do not provide quality service to this customer. She called us morons."
So that's why I have not been able to check in with you, my most fantabulous blogging buds. I miss you all terribly, and cannot wait to catch up with you guys. It will take me forever to do it, but I'm determined!
Anyhoo, I'm leaving on Wednesday to join my Tennessee family in Destin for a few days. My girls have not been to the beach yet, so I'm excited to see their reactions. Soon I will update you guys on our new house (demolition, renovation and other fun stuff), as well as our trip to D.C. and any other interesting tidbits I can recall.
Love, peace and chicken grease!